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Frequently Asked Questions
How do I receive my products?
Once your payment is verified by our admin, you will receive an email with the product files attached or a secure download link within 24 hours.
What payment methods do you accept?
We currently accept payments via UPI apps (GPay, PhonePe, Paytm, BHIM, etc.) through the QR code provided at checkout.
Is there a refund policy?
Due to the digital nature of our products, refunds are generally not offered once the file has been downloaded. However, if the file is corrupt or not as described, please contact support within 7 days.
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Privacy Policy
Last updated: November 2025
At SrishtiWeb, accessible from srishtiweb.com, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by SrishtiWeb and how we use it.
Information We Collect
When you purchase a digital product, we collect transaction details required to process your payment and deliver your files. We do not store credit card details on our servers.
How We Use Your Information
- Provide, operate, and maintain our website
- Send you emails containing your purchased files
Refund Policy
Due to the nature of digital products, we generally do not offer refunds once the file has been downloaded.
Exceptions
- Duplicate Purchase
- Technical Error with the file
